Privacy Policy for P&P Heating & Cooling Specialists
Effective Date: 02/06/2025
P&P Heating & Cooling Specialists ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services in Bonifay, FL, and the surrounding areas.
1. Information We Collect
We may collect personal and non-personal information when you interact with us, including but not limited to:
Personal Information: Name, phone number, email address, mailing address, payment details, and service-related information when you request an estimate, schedule a service, or sign up for maintenance plans.
Technical Information: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.
Communication Information: Messages, emails, reviews, and inquiries submitted through our website, phone, or social media channels.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide HVAC services, including installation, repairs, and maintenance.
To respond to inquiries, schedule appointments, and provide customer support.
To process payments and send billing-related communications.
To improve our website, services, and customer experience.
To send promotions, service reminders, and updates (you may opt out at any time).
To comply with legal obligations and enforce our policies.
3. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following situations:
Service Providers: With third-party vendors who assist in providing our services (e.g., payment processors, marketing partners, or IT support).
Legal Compliance: If required by law, to protect our rights, prevent fraud, or respond to legal processes.
Business Transfers: In the event of a merger, sale, or transfer of our company assets.
4. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their policies before providing personal information.
7. Your Privacy Rights
You have the right to:
Request access to, update, or delete your personal information.
Opt out of marketing communications at any time.
Restrict certain data processing activities.
To exercise your rights, contact us at [insert contact email/phone number].
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
P&P Heating & Cooling Specialists
1075 N Highway 79
Bonifay, FL 32425
Phone: 850-263-2823
Email: ppheatingcooling@bellsouth.net
Website: https://pandpheatingcooling.com/
By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.
