Welcome to P & P Heating and Cooling Specialist, Inc – Your Trusted HVAC Experts!

Google Rating
4.8
Based on 104 reviews
js_loader

Why choose us?

  • Expertise: Our skilled technicians are highly trained and also equipped with the latest industry knowledge. We can handle all your HVAC needs.
  • Reliability: Count on us for timely and efficient service, from installations to repairs and maintenance.
  • Customer-Centric: Your comfort is our priority. We listen to your needs and provide tailored solutions that fit your budget.
  • Quality Products: We partner with Carrier® to offer you the best HVAC systems and equipment.

We’re More Than Just HVAC:

At P&P Heating and Cooling, we believe in going beyond just heating and cooling. We’re your partners in creating a comfortable, healthy, and energy-efficient indoor environment.

PROUDLY SERVING THE PANHANDLE OF FLORIDA AND THE ALABAMA WIREGRASS FOR NEARLY 30 YEARS.

LICENSED AND CERTIFIED IN FLORIDA AND ALABAMA.

Check out our reviews!

Alex with P & P was very efficient and knowledgeable. Explained all he did and got my heat working. Definitely recommend P & P,
Jim Kent
Jim Kent
17:20 15 Oct 24
Everyone was so helpful, friendly, informative, efficient, and very quick to assist us. From the office staff, to the technician that came to check on my issue of no AC, to the crew that came and installed my whole new system. I can not say enough great things about P&P or recommend them enough!!!
Beth Monserrate
Beth Monserrate
12:30 14 Oct 24
Friendly people, quality service.
John Powell
John Powell
18:56 18 Jul 24
Had an issue with my AC unit dripping and flooding onto my floor. P&P (Dan) came out late at night before July 4th to help us fix the issue. He was super nice, knowledgeable, and quick. Saved us from a hot night. Will only use them for all future AC work.
Kyle Reiss
Kyle Reiss
03:49 04 Jul 24
Three years of excellent service to our home. Wes came out yesterday, and while talking to him I found and issue with a blower motor going out. (Cost myself some money) But, the price for the repair was acceptable, and he had the part with him. Did a great repair in a VERY timely manner. Thanks Wes, and thanks again P&P!
John Peters
John Peters
00:39 06 Jun 24
Wesewas excellent. He had a very long day and still serviced us with a smile in the dark. Highly recommend. I love the fact that he fixed it and didn't try to sell us a new one even though ours is 29 years old. Thank you P&P!!!
Freddy Reasner
Freddy Reasner
12:30 07 May 24
The owner came to our house and gave us an estimate at no charge. They worked with us to get the best deal. The work was completed the same week. We are very pleased with the product and the workers were very friendly and helpful.
Andrea Hosley
Andrea Hosley
20:24 01 Mar 24
Great work and on time
Kenneth Jones
Kenneth Jones
15:01 26 Jan 24
Great customer service, fast ,reliable.I have used there services about 4+ years. Would highly recommend...
Kenya Guster
Kenya Guster
03:49 13 Dec 23
I have used P&P for my ac installations and repairs for the past year. I initially had a split unit installed in my barn by a contractor (my son) who was there doing other work also. He first called P&P that sent a technician to do a vacuum test and reported all was well. A short time later my son discovered a small refrigerant leak but he had to return home so I tried different types of sealers reportedly successful for these types of leaks. After none worked I called P&P and they sent a technician. Chris said the leak was a simple repair but that all of the freon would have to be removed and replaced at a cost of $800 (10 lbs at $80/lb). My neighbor's son is an HVAC repairman so I called him. He said the freon could be pumped out and then recaptured after the repair. He added one pound of freon for a total cost of $100. (I discussed this recently with Dan (service manager) who explained that with the newer refrigerants there is more than one refrigerant in the mixture, and an asymmetric leak could cause an imbalance that could cause mechanical problems. It is also not recommended by the manufacturer.)4 months later I began having problems with unit. I called P&P and Chris did the troubleshooting with the manufacturer's technician on the phone. They determined it was a circuit card so a new card was sent and the work was done by P&P. The unit worked for a very short time and then failed again, Chris again did diagnostics with the manufacturer's technicians and they diagnosed a bad compressor. The part was free (under warranty) but $150 for freight. Chris replaced the compressor but it still did not work. My bill was almost 2k and $800 was for new freon, (Chris admitted afterwards that he did not think it was the compressor because he heard it running). Next the manufacturer's technician thought it was the power supply card and sent a replacement. Alex from P&P came this time. That only worked for a few days.I then had P&P install a new 1.5 ton unit at another location in the barn as a backup while waiting for a replacement unit for the bad one. Finally the company sent a new outside unit which was installed by the same crew that put in the new 1.5 ton unit.The replacement unit worked for a few weeks and then the unit went dead. Alex came out and discovered a bad breaker and a bad high pressure sensor. Once again the seller provided the failed part for free. Alex provided me with a cost estimate for the repair. We had some issues with charges for replacement of the freon, but after a discussion with Dan (service manager) we came to a satisfactory agreement, and Alex is going to proceed with the repair.I have been very satisfied with work that P&P has provided and will continue to use them for my HVAC needs. I think there prices are fair and they are an honest business, which is not necessarily a common trait in the AC business.Bottom line...it's better to buy local, but I am glad for the persistence that P&P provided to solve my problems.
Michael Jaindl
Michael Jaindl
17:49 27 Oct 23
We had them come out for a small problem, while here the unit was hit by lightning. The technician (Chris) was amazing!!!! He helped deal with the insurance company, he worked tirelessly to get the part in a day, after the parts people said 4 to 5 weeks, it really felt like they were on our side helping, and fighting for us to get our air back. Chris was amazing but the owner also called while this was going on a check on us regularly. Great company!!!!!!
Denise Ward
Denise Ward
16:56 29 May 23
5/2021. I called at 7 pm and about an hour later Dan was at my house. Service was professional and he went out of his way telling me how I could save money on this call and future services. I highly recommend!5/25/3023Great service. Had my new unit installed today. They cleaned up afterwards and my wife complemented on what a great job they did and how friendly they they were.
Michael Bennett
Michael Bennett
02:32 26 May 23
We have always used P&P Heating & Cooling for our HVAC for our old system and when it finally went out they were the ones we called for a new unit and they came out quickly to get us pricing and once we decided on the unit they installed the same day. All the staff are always very professional, prompt and friendly and make sure we are satisfied with their service before they leave. They even clean up after themselves which I really appreciate. I would recommend P&P Heating & Cooling to anyone needing maintenance, service or a new install they are the best!
Amy Bush
Amy Bush
18:12 22 May 23
Let me just start by saying JALEB my tech, was an absolute delight. He was kind, courteous, knowledgeable, professional and knew within 15 minutes exactly what was wrong. I would recommend Jaleb and P&P heating and cooling to everyone needing anything HVAC!
Brandy Mancill
Brandy Mancill
17:05 16 May 23
I am fairly new to Bonifay and was looking for an AC company to have a yearly relationship with. After searching P&P's website and reading all the reviews I decide to call them. The lady at the office Mycha was very polite and professional. She had a technician named Jaleb come to my house about a half an hour after I called. This young man was polite, informative, personable and very thorough as he cleaned my in and outside unit. He also showed me the amperage on my old capacitor versus the new capacitor while explaining to me what it does and how much more efficient my system will work. Without making this too long I just want to say I would absolutely 100% recommend this company and the people that work with them.
David Bulger
David Bulger
18:18 22 Mar 23
These guys are great Caleb,Tony and Jake and including Junior do very good work and are very knowledgeable and courteous all the staff are good and very reasonably priced and they back up there work and stand behind it,, so thanks again for everything you've done for me and my family when it comes to our air conditioning and heating needs ,,, Tommy Nix
Tommy Nix
Tommy Nix
23:59 09 Jan 23
These guys are amazing! They are very knowledgeable about the products and services. Always there when you need them especially when you come back from vacation and find your unit quit working.
Candice Lipford
Candice Lipford
02:04 28 Dec 22
My thermostat went out, and these guys came out like 1 hour after I called them installed my new thermostat re-wired some stuff and had it back up and running in no time. I’ll definitely be calling them for any future issues.
Sawyer Wilson
Sawyer Wilson
23:41 27 Dec 22
Chris Lucier
Chris Lucier
14:59 15 Dec 22
Ally Trammell
Ally Trammell
20:04 30 Nov 22
Very friendly, always ready to help
Tink Brown
Tink Brown
19:10 28 Oct 22
Great experience all around. From phone call (Carrie) to service repairs (Jaleb) everything about the services provided were top notch. It’s such a nice feeling knowing there are still companies that do what they say in a very timely manner and reasonable rate. Definitely recommend their service.
Gordon Westbrook
Gordon Westbrook
17:44 03 Oct 22
Crystal Cain
Crystal Cain
09:46 02 Oct 22
When you call P & P the phone is answered by a very kind HUMAN (Hi Carrie!)...not an annoying electronic phone system. P&P did an amazing job of installing my new Carrier system about a year and a half ago. Today, Bo was here doing the routine cleaning and maintenance. What a polite and knowledgeable young man. I'm so glad I went with Dan and the crew at P & P for all my heating and cooling needs!
Todd A
Todd A
18:00 22 Aug 22
I got the Infiniti system & it is beyond amazing. I set the system to cool only during the summer & because of how the system works I wake up to the house being a few degrees cooler than what I set!!! It's 80+ outside but I get better than what I requested. The magic continues with my utility bill. It was very noticeable immediately. I pay less & get more!!!!!
Timothy Hazard
Timothy Hazard
03:41 11 Jul 22
Always Professionals
.
.
21:20 02 Jul 22
This is only my second time needing your services but you have earned a customer for life. I called after hours and I can’t say enough about Jaleb, he was so polite ( very rare these days) and very prompt! He returned my call right away, called me on his way here to give me update on his arrival time. Checked my AC and diagnosed the issue immediately and let me know exactly what was needed and the cost. He had my system up and running in no time at all. I would hire this young man in a heartbeat for any business I had. Thank you again!
Tracy Fugere
Tracy Fugere
01:54 18 Jun 22
Fast and efficient. I called on a hot day that my unit was broke. It was 22 years old. And they had me a new unit installed the next day.
Christine Pettis
Christine Pettis
20:54 11 Mar 22
Kelli Mcqueen
Kelli Mcqueen
19:27 01 Nov 21
Have used them for years! Wonderful customer service. They are reliable and great at what they do!
Denise Gomez (Deni)
Denise Gomez (Deni)
20:46 16 Jul 21
My wife and I have so many positive comments about this company. We had a 20 year old system that needed to be replaced. We called three different companies. All three came out, two of them looked at the out side and said they could replace the unit. Dan form P&P Heating & Cooling was the only individual that looked at everything inside and out. He noticed some serious deficiencies with our air flow and recommend what needed to be done. P&P was the only company that gave a quote the very next day the other two we never heard from again. Once the quote was accepted their scheduler called my wife and set up a good time for us and called the day before, my wife says she was very nice and professional (sorry I don't have her name). Junior, Wess, And Brandon were the crew that put in the unit and extensive duct work that needed to be done. We cannot say enough good things about them so Thank you very much is the best we can do. Now that the new system is in place we now get air flow in the house that we never had for the past twenty years. Our daughter thanks you for now having air to her bedroom. From start to finish we could not be more satisfied with P & P Heating & Cooling and would highly recommend them to anyone. Thanks all very much. Also the new Carrier unit is GREAT!!!!!
Bert King
Bert King
09:24 24 Jun 21
Very nice, professional & responsive from the secretary to the tech specialist!! I called them and they were out to look at my air conditioner in about an hours time and Chris had the issue fixed quickly! We are very pleased with the service and will definitely be recommending to others!! Thank you all!
Jennifer Salmon
Jennifer Salmon
19:30 23 Jun 21
Lloyd Holloway
Lloyd Holloway
15:55 11 May 21
I've had two new units installed they go above and beyond and offer great rates! And they have done some jobs for me that were not the easiest. I give this company nothing but praise excellent job and customer service!I highly recommend!
Nathan Toro
Nathan Toro
00:38 04 May 21
Very professional, honest, and they do quality work. I highly recommend P&P Heating and Cooling. If you need any HVAC work, give them a call. They are licensed in Alabama as well as Florida.
Rushing2Travel
Rushing2Travel
00:14 04 May 21
Mark Pavlic
Mark Pavlic
17:27 24 Mar 21
This place is the best option when it comes to heating and air and comfort. Overall just great people
Billy Dreblow
Billy Dreblow
13:40 15 Jan 21
Of course, my AC unit would go out during July! 😭 Thank God for the heroes of the day, P & P Heating & Cooling! Thank you for getting to our house so quickly and for fixing our AC unit without forcing me to sell my first born to pay for it! It’s too hot for a fat girl to be without air! 🥵 🤣
Carol Wyatt
Carol Wyatt
21:10 23 Jul 20
Dan was polite, knowledgeable, and professional. He had his men install an new complete system. They were punctual, polite, and did a great job. Prior to this install, Dan and Zach repaired my daughter and son-in-law's system. That encounter was the main reason I hired P and P to install my new system...and I'm so glad I did.I would absolutely hire P and P again in the future. I highly recommend them!Thank you Dan!
Todd
Todd
03:02 06 Apr 20
P&P heating and cooling is the place you want to use when your a/c stops working right. Dan Powell is very professional and he cares about his customers. I highly recommended them to anyone who is in need of having their a/c worked on.
Victoria Hawthorne
Victoria Hawthorne
15:06 04 Apr 20
P&P came and installed the Infinity System by Carrier at my residence today and I could not be more happy. Shane, Jaleb and Wes were on point and done a great installation. They even vacuumed the work area when installation was complete!! They were very professional and knew what they were doing. Props to those guys and to P&P for providing such great service and a great product.
Kevin Howell
Kevin Howell
21:48 27 Mar 20
Jaleb Spicer
Jaleb Spicer
02:21 19 Nov 19
Top shelf business!
Mike Braxton
Mike Braxton
15:12 15 Nov 19
Great service
Vicki Clemons
Vicki Clemons
05:08 19 Jul 19
Annette Linares
Annette Linares
13:23 01 Jun 19
Just had these great guys install a new Ac unit on Wednesday. Very funny, professional, knowledgeable, and took their time and did the job right!!! I'm so impressed!!! They really seemed to like their job!!! Thank you to Shane, Dan, Alex and junior!! Can't say enough about what a great job you did!!! We will refer you to everyone we know!!! We' will definitely use your services again and again. It was so nice to deal with some honest Christian folks/ business!! Please give these guys a call!!!
Jennifer Ivey
Jennifer Ivey
21:15 10 May 19
js_loader

Carrier® Factory Authorized Dealer

You can trust P&P Heating & Cooling to make your home or business a more comfortable place. We are proud to be your local Carrier® Factory Authorized Dealer.

By hiring us as your Carrier® Factory Authorized HVAC dealer, you can trust that you’re getting the best possible service and also the best equipment for your home or business. Not only will you be getting high-quality, energy-efficient products! But you’ll also have access to expert technicians who are committed to providing excellent customer service.

  • Residential Heating & Air Conditioning Products
  • Preventative Maintenance
  • Extended Service Agreements
  • Extended Warranties on New Equipment
  • Emergency Service
  • Indoor Air Quality Specialists
  • Service All Makes & Models
  • Sheet Metal Fabrication
carrier factory authorized dealer

GET FINANCING FOR YOUR NEW HVAC SYSTEM or major repair

PROFESSIONAL HVAC INSTALLATION AND REPAIR

As a Carrier® Factory Authorized Dealer, we proudly sell and service Carrier® products, which are known for their high quality and efficiency. This means you can trust that your new HVAC system will last for years to come and help you save money on energy costs.

When you buy a Carrier® product from us as your local Factory Authorized dealer, you’ll be covered by a comprehensive warranty. This means that if anything goes wrong with your equipment, the dealer will repair or replace it at no additional cost to you.

Our Service Area

FLORIDA

  • Holmes
  • Jackson
  • Walton
  • Okaloosa
  • Washington
  • Calhoun
  • Bay
  • Gulf
  • Franklin

ALABAMA

  • Geneva
  • Houston
  • Henry
  • Dale
  • Coffee
  • Pike